Contact Us

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Get in Touch

Have questions, feedback, or need support? We'd love to hear from you! Our team is dedicated to providing excellent customer service and helping you get the most out of our text analysis tools.

Email Support

For general inquiries, technical support, or feedback

support@allhindime.org Response time: 24-48 hours

Website

Visit our main website for more tools and resources

tools.allhindime.org Available 24/7

Help Center

Find answers to common questions and troubleshooting guides

Visit Help Center Instant access

FAQ

Quick answers to frequently asked questions

View FAQ Instant access

What Can We Help You With?

Technical Support

  • Tool not working properly
  • Error messages or bugs
  • Browser compatibility issues
  • File upload problems
  • Performance issues

Feature Requests

  • New tool suggestions
  • Enhancement ideas
  • Integration requests
  • Language support
  • API access requests

Privacy & Security

  • Data protection questions
  • Privacy policy clarifications
  • Account security
  • Data deletion requests
  • GDPR compliance

Educational Support

  • Academic integrity guidance
  • Tool usage for education
  • Bulk processing needs
  • Institutional access
  • Training materials

Before You Contact Us

To help us assist you better, please consider the following:

Check Our Resources First

  • FAQ Page: Many common questions are answered in our comprehensive FAQ section
  • Help Center: Step-by-step guides and troubleshooting tips
  • Tool Instructions: Each tool has built-in help and usage instructions

When Reporting Issues

Please include the following information to help us resolve your issue quickly:

  • Which tool you were using
  • Your browser and version
  • Device type (desktop, tablet, mobile)
  • Steps to reproduce the issue
  • Any error messages you received
  • Screenshots if applicable

Response Times

General Inquiries

24-48 hours during business days

Technical Issues

24-72 hours, prioritized by severity

Bug Reports

48-96 hours with status updates

Feature Requests

1-2 weeks for initial review

Privacy & Data Protection

When you contact us, we handle your information according to our Privacy Policy:

  • Your email and contact information are kept confidential
  • We only use your information to respond to your inquiry
  • We don't share your contact details with third parties
  • You can request deletion of your contact information at any time

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